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Do you need assistance over Winter Break?

Why wait until spring semester! Now is the time to get support. 

While ÇÑ×ÓÉçÇø is closed winter break between 12/19/2024 – 1/3/2025, we will continue to provide support as student questions arise during the winter break. 

  • The Academic Advising Chat Bot is here to assist with FAQs – You can find the Chat Bot in the lower right-hand corner.
  • Academic Advising - Each College’s advising center (including the First-Year Student Success Hub and Adult and Transfer Center) has developed a work schedule that includes email coverage/responses throughout the Winter Break. You are encouraged to email your College Advising Center with questions but please know there may be a slight delay in response due to the Holiday schedule and email volume.
  • Admissions - Email, processing, and main phone line will be available from 10:00 a.m. - 2:00 p.m. on 12/20, 12/23, 12/27, 12/30, and 1/3.
  • Student Financial Assistance - Email, processing, and main phone line will be staffed from 10:00 a.m. – 2:00 p.m. on 12/20, 12/23, 12/27, 12/30, and 1/3.
  • One Stop - Email, processing, and main phone line will be staffed from 10:00 a.m. – 2:00 p.m. on 12/20, 12/23, 12/27, 12/30, and 1/3.
  • Registrar - The office email will be monitored Mondays (12/23 and 12/30) and Fridays (12/20, 12/27, and 1/3) from 10:00 a.m. – 2:00 p.m.
  • Student Account Services - The office will be reviewing and responding to emails on 12/19, 12/20, 12/23, 12/26, 12/27, 12/30, 1/2, and 1/3.
  • UCAP - Alerts and emails will be monitored throughout the break. FUEL ÇÑ×ÓÉçÇø and the Care Closet will be closed but will have away messages directing students to community resources.

All University offices will re-open on January 6th.

Academics

Advising

Adult & Transfer Center: 
atc@nku.edu

Graduate Students:
graduate@nku.edu

School-Based Scholars: 
nkusbs@nku.edu

Account Services

University Bill, Billing, Making a Payment, Payment Plans, Refunds, Reimbursements
studentaccountservices@nku.edu


Financial Assistance

Financial Aid, Scholarships, Financial Assistance
ofa@nku.edu

Career Services   

Career-related programs, services, and resources
careerservices@nku.edu

Learning PLUS

Student-centered peer and professional programs
laplearn@nku.edu

Registrar   

Transcripts, Graduation 
registrar@nku.edu

Testing Services   

Testing services for placement, undergraduate admissions, certification/licensure and ÇÑ×ÓÉçÇø accommodated classroom exams
testing@nku.edu

University Connect and Persist (UCAP)

All Other Non-Academic Questions and Information about Other University Resources
ucap@nku.edu